Faqs

Yes – PDF files and all image files (such as scans and photos) under MB size limits stated on site. No – all Office documents (Word, Excel, PowerPoint).

Deactivate – you can temporarily deactivate your account by going to the Dashboard, then under your name at the top right of page, selecting Deactivate. Delete Profile – you can delete your [...]

You need to sign up to WayHome. Hosts, Co-residents, Housemates and Housing Providers can search and connect with NDIS Participants where they can provide a solution which meets the persons need.

Yes – WayHome is a service provided by My Supports, which is a fully registered provider in NSW, Victoria, Queensland, WA and SA.

No. WayHome simply matches potential housing providers and houses. The housing provider becomes the provider of support funded by the NDIS (such as SDA housing providers).

Yes – at least for the initial period of the arrangement (12 months). Like other popular online support platforms, WayHome becomes the formal provider of these arrangements. WayHome aims to [...]

It is an Agreement that sets out the rights and obligations for people making use of the platform. It is not a Host or Co-resident agreement, or any form of housing commitment. These type of [...]

It is highly recommended – as people connect easier when they see a face. But you can also load a photo of something else that says something about you, such as a pet, art or a place you like.

No personnel contact information is shared on WayHome – only your first name and last name initial are visible. You are not allowed to share personal contact information on WayHome to [...]

Host and Co-residents need to provide information required by the NDIS Safety and NDIS Quality and Safeguards Commission for people working in the disability sector. This includes police checks, [...]